Shipping policy
Shipping Policy
Thank you for shopping with Essentially Essence. We are committed to delivering your order quickly and safely. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during sales, holidays, or high order volume periods.
Shipping Times
Estimated shipping times vary depending on your location:
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United States: 3–7 business days
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Canada: 5–10 business days
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International: 7–15 business days
Shipping times are estimates and may vary due to carrier delays, weather, or customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping carrier.
From time to time, we may offer free shipping promotions which will be clearly displayed on our website.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number so you can monitor your package’s delivery status.
Please allow 24–48 hours for tracking information to update.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout.
Essentially Essence is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping details, please contact us immediately at:
www.essentiallyessenceclothing@gmail.com
We will do our best to update the address before the order ships.
Lost or Stolen Packages
Essentially Essence is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
If your package is marked delivered but cannot be located, please contact the shipping carrier directly to file a claim.
International Shipping
International customers may be responsible for customs fees, duties, or import taxes depending on their country's regulations. These charges are not controlled by Essentially Essence and are the responsibility of the customer.
Shipping Delays
While we strive to deliver orders on time, shipping delays can occasionally occur due to factors beyond our control such as weather conditions, carrier delays, or customs processing.
We appreciate your patience and understanding.
If you have any questions regarding your order, please contact us at:
Customer Support
www.essentiallyessenceclothing@gmail.com
Essentially Essence Clothing