Frequently Asked Questions

Orders & Shipping

How long does it take to process my order?
Orders are processed within 3–5 business days. You'll receive a tracking number once your order ships.

Do you ship internationally?
We currently ship within the US. International shipping is coming soon!

How do I track my order?
Once shipped, you'll receive an email with your tracking information.

Sizing & Fit

How do I find my size?
We recommend checking our size guide on each product page for the best fit.

Do your items run true to size?
Sizing varies by style. Check individual product descriptions for fit notes.

Returns & Exchanges

Do you accept returns?
All sales are final. We do not accept returns.

Can I exchange an item?
Yes! Exchanges are accepted within 3–5 days of delivery. Items must be new, unworn, unused, with original tags and packaging. Contact us to initiate an exchange.

General

How do I contact you?
Reach us through our Contact page or via DM on Instagram @essentiallyessenceboutique.